01 / 03 Member Consent
No consent, no recognition: members choose to join at a screen at the till, by QR code, a tap or a signature pad.
Each member's journey, by choice.
A real member-by-member journey. Only members who opt in are recognised.
For retailers who want to welcome loyal members personally, and only those who choose it. A Pulses Vision device on the ceiling just inside the door works with members who opt in at a screen at the till, by QR code, a tap or a signature pad. A member who said yes is recognised visit after visit as a tier, and when a Gold member walks in, Pulses CX pings the floor manager on WhatsApp, Teams, SMS or email with the tier and the door, not a picture. No consent, no recognition. Anonymous Unique FaceID is derived on the device and can't be turned back into a picture; members who opt in link it to their membership. All processing happens on the device; only anonymous metadata leaves.
Three moves at the door.
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Pulses Vision on the entrance ceiling
A Pulses Vision device sits on the ceiling just inside the door.
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Opted-in members, recognised across visits
Members opt in at a screen at the till, by QR code, a tap or a signature pad. The same member who said yes is recognised visit after visit, as a tier.
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The floor manager is pinged, by tier
When a Gold member walks in, the floor manager is pinged on WhatsApp, Teams, SMS or email, so the welcome fits the tier.
By design Only members who opt in are recognised.Anonymous Unique FaceID is made on the device and can't be turned back into a picture; members who opt in link it to their membership.The floor's mood, hour by hour, with no surveys.All processing happens on the device; only anonymous metadata leaves.
Consent, arrivals, return visits.
01 / 03 02 / 03 Arrivals
When a Gold member walks in, the floor manager is pinged on WhatsApp, Teams, SMS or email. The ping shows the member's tier and the door, not a picture.
03 / 03 Member Visits
Week by week, each member's return visits, by tier, on one page.
A day at a flagship store.
Transcript
At a flagship store, your loyal members come back week after week. Yet nobody at the door knows they are here, or that they chose to be known. Pulses. AI for the physical world. A Pulses Vision device over the door understands which members opted in, across visits. No consent, no recognition: members choose to join at the till. When a Gold member walks in, the floor manager is pinged on WhatsApp. The ping shows the member's level at the door, not a picture. Week by week, each member's return visits, by level, on one page. Over one hundred and fifty million journeys counted across Pulses deployments. Designed and made in the UAE. See the full showcase.
Take it to your team.
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Deck · PDFRecognised customers, in slides
The story for your leadership team: consent, the journey, the welcome.
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Leave-behind · PDFThe two-page summary
Print-ready. Hand it on after the walkthrough.
Questions from retail teams
Can it recognise VIPs and tell staff from customers?
Only members who opt in are recognised. They choose to join at a screen at the till, by QR code, a tap or a signature pad, and are then recognised visit after visit as a tier. Everyone else stays anonymous. When a Gold member walks in, the floor manager is pinged with the tier and the door, not a picture.
How do luxury hotels recognise VIP guests the moment they arrive?
With consent first. A member who has opted in is recognised as their tier when they walk in, and the floor manager is pinged on WhatsApp, Teams, SMS or email, so the welcome fits the tier. Members who did not opt in are not recognised. No consent, no recognition. Processing happens on the Pulses Vision device.
How can I measure repeat customer rate without a loyalty app?
Pulses CX shows each opted-in member's return visits week by week, by tier, on one page. Members join at a screen at the till, by QR code, a tap or a signature pad, with no app to install. Anonymous Unique FaceID is derived on the device and can't be turned back into a picture; members who opt in link it to their membership.
See it at your door.
We walk through your member tiers and your doors with you.
