Proactive Physical Intelligence for Retail
Observe every shopper journey from entry to exit. Understand behavior, intent, and preferences in real time. Act with staff deployment, layout optimization, and personalized engagement that drives conversion.
From Insights to Actions.
Request Retail Intelligence AuditCX Operator: Upsell skill activated for high-dwell shoppers
Returning customer — 4th visit. Sales skill alerted.
Dwell time 6.2 min in premium section. Staff routing optimized.
Pulses Vision Devices track every shopper journey — entry paths, department visits, dwell time, checkout behavior. Edge AI extracts demographics, group composition, and behavioral patterns in real time.
The Shared Context Engine fuses foot traffic with POS data, CRM records, and event schedules. Three AI Operators analyze conversion funnels, predict demand, and monitor compliance simultaneously.
Staff get watch notifications about VIP shoppers. Checkout lanes open before queues build. Digital displays change based on audience demographics. Every insight becomes a revenue-driving action.
Retail Use Cases
Each use case maps to specific Intelligence Products, AI Operators, and skills.
Footfall-to-Conversion Tracking
Observe every visitor from entry to exit. Understand their journey through departments. Act with layout changes that measurably increase conversion — just like e-commerce A/B testing, but for your physical store.
Link Behavior to Transactions
The CX Operator connects what shoppers do in-store to what they buy at checkout. POS connector enrichment means every visitor journey links to transaction data — giving you true revenue attribution for physical retail.
Know Your Customer Before They Reach the Counter
The CX Operator identifies returning visitors and VIP loyalty members. Staff receive notifications with name, preferences, and purchase history before the customer reaches the counter — personalized service at scale.
Deploy Resources Where Revenue Lives
The OPS Operator monitors real-time traffic density across every department and checkout lane. It predicts demand spikes 60 minutes ahead and redeploys associates before queues build — maximizing both service and revenue.
Intelligence Products for Retail
Three Intelligence Products. Each with its own AI Operator and specialized skills — configured for retail from day one via the Template Engine.
Pulses CX
Experience & Revenue
Track the complete shopper journey from entry to purchase. 47 data views including conversion funnels, demographic profiling, satisfaction scoring, and revenue attribution.
Pulses OPS
Operations & Efficiency
Real-time command center for store operations. 39 data views for queue management, staff deployment, checkout throughput, and demand forecasting.
Pulses Compliance
Standards & Security
Always-on safety standards monitoring. 25 data views for capacity compliance, incident detection, loss prevention integration, and regulatory audit automation.
Retail Template Engine
The Template Engine configures Pulses OS with retail-specific terminology from day one.
Recommended Hardware
Lead with Vision and Vision Pro for comprehensive indoor coverage.
Transform Your Retail Intelligence
See how Pulses drives conversion, revenue attribution, and VIP recognition across your stores — with a free intelligence audit.