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A real visitor-by-visitor journey.

One visitor, one journey: across re-entries, days and showrooms.

For dealership showrooms that want to know who walked the floor, which cars held them and how long they waited for a first hello. Pulses Vision Devices on the showroom ceiling understand visits, dwell and waiting times. Pulses CX shows the same visitor across re-entries, days and showrooms, as unique visitors rather than entries, and the floor heat map shows which cars hold attention. When a visitor's wait runs past target, Pulses Ops alerts the floor manager, with the nearest advisor, so the team acts while the visitor is there. Anonymous Unique FaceID is created on the device, can't be turned back into a picture and holds no personal data. By default no identity is stored; processing happens on the device and only anonymous metadata leaves.

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Pulses OS Showroom Console, Showroom Overview: unique visitors today, inside now, average visit time, visitors seen at other showrooms, returning visitors, walk-ins by hour and new versus returning

From the door to the desk.

  1. 01

    Pulses Vision over the showroom

    Pulses Vision Devices on the showroom ceiling understand visits, dwell and waiting times. Only anonymous metadata leaves.

  2. 02

    Unique visits across showrooms

    The same visitor across re-entries, days and showrooms: unique visitors, not footfall.

  3. 03

    Long waits flagged to floor managers

    A wait at the SUV line runs past target: the floor manager is alerted, Advisor B nearest.

By design Anonymous Unique FaceID: created on the device, can’t be turned back into a picture, no personal dataBy default, no identity is storedProcessing happens on the deviceWhat leaves is anonymous data, not video

The Showroom Console.

Pulses OS Showroom Console, Showroom Overview: unique visitors today, inside now, average visit time, visitors seen at other showrooms, returning visitors, walk-ins by hour and new versus returning 01 / 03

Showroom Overview

Unique visitors, not footfall.

Pulses OS Showroom Console, Floor Heat Map: the showroom floor plan by model area with a heat and flow overlay, dwell by model area and the hottest zone 02 / 03

Floor Heat Map

Which cars hold attention.

Pulses OS Showroom Console, Floor Service: time to first hello by zone against target, an open alert with the floor manager notified, response by advisor and walk-in to sale with the sales system connected 03 / 03

Floor Service

The team acts while the visitor is there.

Pulses OS Showroom Console, Showroom Overview: unique visitors today, inside now, average visit time, visitors seen at other showrooms, returning visitors, walk-ins by hour and new versus returningPulses OS Showroom Console, Floor Heat Map: the showroom floor plan by model area with a heat and flow overlay, dwell by model area and the hottest zonePulses OS Showroom Console, Floor Service: time to first hello by zone against target, an open alert with the floor manager notified, response by advisor and walk-in to sale with the sales system connected

Welcomed back, not walked past.

Returning visitors, the cars that hold them, the wait for a hello.

Transcript

In a car showroom, each visitor brings a journey of their own. Yet a returning buyer walks in as a stranger, and waits for a hello. Pulses. AI for the physical world. Pulses Vision devices on the ceiling understand visits, dwell and waiting times. One visitor, one journey: across re-entries, days and showrooms. Anonymous Unique FaceID: created on the device, with no personal data. When a returning visitor walks in, your advisor can welcome them back. A heat map shows which models hold their attention. Long waits for a first hello reach the floor manager. Over one hundred and fifty million journeys counted across Pulses deployments. Designed and made in the UAE. See the full showcase.

Take it to your team.

Questions from showroom teams

How do I know which car models showroom visitors spend the most time with?

The floor heat map in Pulses CX shows which cars hold attention: dwell by model, on your own showroom floor. It comes from Pulses Vision Devices on the showroom ceiling, which process on the device and send only anonymous metadata, so the team sees the cars that hold visitors, not who the visitors were.

Can it count unique visitors, not just people passing, and tell new visitors from repeat ones?

Yes. The same visitor is one journey across re-entries, days and showrooms, so a returning visitor is not counted as new. This works through Anonymous Unique FaceID: created on the device, it can't be turned back into a picture and holds no personal data. Pulses CX shows unique visitors and returning ones on the showroom overview.

How many cameras do I need for a showroom floor?

The Coverage Design survey establishes it. Our team walks your showroom with you, and the survey sets the schedule: which Pulses Vision Device goes in each position, and what it does there, from the door to the cars and the desk. You see that schedule before anything is installed.

Meet your returning visitors.

Unique visits, dwell by model and waits, on a floor like yours.

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