Platform
Skill Store — Skills in Plain English
Describe the alert you need in plain English. The Skill Store turns it into a skill.
Three Ways to Add Skills
Switch on a ready-made skill, describe one in plain English, or build one with MCP.
-
Pre-Built Skills
Ready-made skills. Switch one on, set its thresholds, and deploy.
- Deploy in minutes
- Toggle on/off per Operator
- Configurable thresholds
- Rate-limited per staff
-
Natural Language Creation
Describe what you want in plain English. The Skill Store turns it into a skill, with no code.
"When a visitor spends more than 5 minutes in the luxury section, alert the nearest associate."
- Skill Generated → Ready to Deploy
-
MCP Development
Build deep integrations with the Model Context Protocol. Full API access for custom skill development by integrators and partners.
- Full API access
- Custom connector logic
- Industry-specific modules
- Partner extensibility
Skills library
Browse skills by Operator. Each skill is a self-contained capability module — enabled, disabled, or customized per deployment.
CX Operator
-
Sales
Alerts staff when a visitor lingers at a display
-
Reception
Greetings and wayfinding at reception
-
Support
Flags long waits and routes them to a supervisor
-
Upsell
Suggests related products to staff from your POS data
-
Tour Guide
Guides visitors by kiosk or chat, based on where they are
-
Q&A
Answers visitor questions through AI Chat with spatial awareness
Ops Operator
-
Staffing
Compares staff on duty with demand and suggests moves
-
Busy Hours
Expected busy hours, from your history
-
SLA Monitor
Times service against your SLAs and escalates before a breach
-
Resource Optimization
Balances equipment, space, and utility usage against demand
-
Maintenance
Detects equipment issues and schedules preventive maintenance
-
Throughput
Times the flow at entries and counters
Compliance Operator
-
Access Control
Checks zone entry against your access rules and alerts on breaches
-
Incident Documentation
Logs the time, zone and context of each compliance event
-
Regulatory Audit
Continuously generates compliance docs against configured frameworks
-
Hygiene Monitor
Checks cleaning schedules, handwash steps and facility condition
-
Safety Escalation
Detects safety hazards and triggers graduated response protocols
-
Restricted Zones
Alerts when a restricted zone is entered
The Template Engine
Same skills. Industry-specific labels. The Template Engine adapts terminology, Operator skill labels, and data view names to match each vertical.
Labels for your industry from day one.
Industry Spotlight
Manufacturing & Industrial
Your ERP knows what was produced. Your MES knows what should be produced. Skills tell the AI Operators what to do about what's actually happening — right now, on the floor.
-
Line Throughput Analysis
Times each station: cycle time, dwell and handoff delays, against plan.
-
PPE Checks at Zone Entries
Hard hats, vests and eyewear, checked at restricted-zone entries. The safety officer gets the alert with time and zone.
-
Loading Dock Times
Truck arrival, dwell and departure, bay by bay. An alert when a bay runs past its SLA.
Example: Creating a Manufacturing Skill in Plain English
PPE Zone Enforcement
"When a worker enters the welding zone without a hard hat or safety goggles, immediately alert the shift supervisor and log a compliance event. If the same zone has 3+ violations in one shift, escalate to EHS manager."
Skill Generated
Compliance Operator skill with 1 trigger, 2 conditions, 3 actions, and 1 escalation rule.
Worker enters welding zone
Missing hard hat OR safety goggles
Alert shift supervisor (push)
Log compliance event + zone + timestamp
3+ violations/shift → EHS Manager alert
- Skill Builder
- MANUFACTURING
- You
- Compliance
- Trigger
- Conditions
- Actions
- Escalation
- Privacy: anonymous data, not video
- Deploy
Skill Configuration
Configure each skill your way
Set sensitivity, rate limits and thresholds for each skill, per deployment.
- Enabled/Disabled per deployment
- Customized per vertical via Template Engine
- Threshold-configured sensitivity controls
- Rate-limited per staff member per hour
- Extended via API for custom integrations
Sales Skill
Example Output
Staff tablet: "Accessories: a visitor has browsed 8 min with no staff nearby — offer help"
- CX Operator
- Trigger threshold
- 8+ min in zone, no staff nearby
- Rate limit
- 3 per staff/hour
- Vertical mode
- Retail
- Action type
- Device Push + Notification