01 / 03 Live Centre
Busy counters. Idle counters.
Know how every visit really went.
For service authorities and branch networks: the whole visit, from the door, to the counter, and out again.
The whole visit, zone by zone, counter by counter.
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The whole visit
From the door, to the counter, and out again. People come in, move between services, wait, and leave; Pulses Vision Devices understand the visit as it happens, on the device.
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Every zone, every counter
Every zone and every counter counted on its own: which were busy, which were idle, the path people took between services, where they waited and for how long, who was new and who came back.
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Flagged for review
When a visit goes badly, it is flagged. The team reviews it the next day, against the standard the centre sets.
By design Processing happens on the deviceBy default, no video is storedWhat leaves is anonymous data, not videoRuns in your own tenant or fully on-premise
The visit, the path and the wait, shown on screen.
01 / 03 
02 / 03 Visit Journeys
The path between services.
03 / 03 Visits for Review
Bad visits, flagged for review.
From the door, to the counter, and out again.
Take it to your team.
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Deck · PDFService centres, in 10 slides
The story for your leadership team: the problem and how it works.
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Leave-behind · PDFThe two-page summary
Print-ready. Hand it on after the walkthrough.
See a full visit, from the door to the counter and out again.
Every visit understood, so every centre keeps improving the service it gives.
