Guides
Plain definitions of the terms buyers use, each linked to a guide that answers the question in full.
A queue management system (QMS) is the set of tools a service location uses to organise, inform and measure the people waiting for service. It usually covers how people join a queue (a ticket, kiosk, app or single line), how they are called to a counter, and reports on waiting and service times.
Read the guide: What is a queue management system?Ask Pulses
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Pulses spots a growing queue or a late car as it happens, and alerts your team.
What leaves the device is anonymous data, not video.
No. Pulses works alongside it, and can process its feeds on site.
Pulses Vision indoors, Vision Pro outdoors, Vision Tower for temporary sites, Vision Roam on vehicles.
Your supervisors, on the channels they use, with your approval.
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