Modern bank branch with customers
Industry Solution

Banking
& Finance

Physical Intelligence for Every Branch

Your core banking system tracks transactions. Your CRM tracks relationships. Neither tells you what's actually happening in the branch — who's waiting too long, which counters are idle, when VIP clients walk in unnoticed.

Sub-100ms edge intelligence. No video stored.

LIVEActive

Counter 3 wait exceeds 8-min SLA

OPS Agent redirecting to Counter 5

VIP Client Detected

Relationship manager Ahmed K. notified — client prefers private advisory.

Vault Corridor — Authorized Only

Access verified. Continuous zone monitoring active.

4.2m
Avg Wait Time
Down from 9.1m — 54% improvement
12 Modules|Processing <100ms

The Branch Visibility Gap

Branches run on assumptions. Wait times are estimated. Teller efficiency is self-reported. VIP clients walk in and out unrecognized. The gap between what your systems say and what actually happens costs revenue.

9.1 min

Average wait before optimization — 3x above target SLA

34%

Of VIP clients leave unrecognized — missed relationship moments

2 tellers

Sit idle during peak — staffing models don't match reality

These aren't failures of service. They're failures of visibility. Your systems track accounts. Pulses tracks everything that happens inside the branch.

How It Works

Pulses Vision modules deploy at branch entry, lobby, service counters, advisory rooms, and ATM zones — creating a continuous digital layer over physical operations.

01

Deploy Modules

Discreet Vision modules at key branch touchpoints. No construction. No disruption. Operational same day.

02

Edge Processing

Each module runs AI on NVIDIA Ampere. Raw visual data becomes structured metadata in under 100ms.

03

Zero Video Stored

No frames written to disk. Customers and staff tracked as anonymized metadata only. Privacy by architecture.

04

Real-Time Intelligence

Continuous intelligence layer — wait times, flow, VIP detection, zone access — delivered to staff devices and systems.

Intelligence Capabilities

Two Intelligence Products working the branch floor simultaneously — Operations for service efficiency and revenue, Compliance for access control and regulatory standards.

Queue Wait Time Analytics

Real-time measurement of actual wait times per service counter, teller window, and self-service kiosk. When predicted wait exceeds your SLA, automatic staff redeployment triggers before customers notice.

Teller & Advisor Efficiency

Station-by-station analysis of service duration, idle gaps, and customer handoff time. Theoretical staffing models replaced with how your branch actually operates — minute by minute.

Branch Traffic Flow

Entry-to-exit journey mapping across lobby, waiting area, service counters, and advisory rooms. Identify where customers get stuck, where they abandon, and how layout changes impact conversion.

VIP & Priority Client Recognition

High-value clients detected on arrival — relationship managers notified instantly with client context. No badge required. No check-in kiosk. The branch anticipates, not reacts.

ATM Zone Optimization

Monitoring queue depth, dwell time, and utilization across ATM and self-service zones. Identify when machines are underused, overcrowded, or need intervention — before customers walk away.

The Numbers

54%
Wait Time Reduction
From real-time queue intelligence
34%
More VIPs Recognized
Instant relationship manager alerts
22%
Teller Efficiency Gain
Data-driven staffing optimization
24hr
Full Deployment Time
12-module branch installation

Why Pulses for Banking

Financial institutions demand the highest standards of privacy, security, and regulatory compliance. Pulses was built for exactly this.

Edge Processing, Not Cloud

All AI runs on-device in under 100ms. No customer imagery leaves the branch. No bandwidth dependency. No cloud risk.

Privacy by Architecture

Zero video stored. Customers tracked as anonymized metadata only. Not a policy — an architectural guarantee enforced at silicon level.

Regulatory Ready

Built for PCI-DSS, GDPR, and regional banking authority requirements. Continuous compliance evidence generated automatically.

Silicon-Level Security

One of only 40 NVIDIA vendor keys globally, burned into GPU silicon. Firmware cryptographically unique per device. Tamper-proof by design.

Who Uses It

Branch Operations

Branch Managers, VP Retail Banking, Regional Directors

Real-time queue analytics, teller efficiency, traffic flow via Pulses OPS.

Risk & Compliance

Chief Risk Officer, Compliance Directors, Internal Audit

Automated access enforcement, zone monitoring, audit trail generation via Pulses Compliance.

Wealth Management

Relationship Managers, Private Banking Directors

VIP client detection and instant notification with preference context via CX Agent.

Executive Leadership

COO, Head of Retail, CFO

Cross-branch performance benchmarking with consistent, objective measurement.

Deployment Options

From single-branch SaaS to on-premise for central banks and sovereign wealth institutions.

SaaS

Multi-tenant cloud. Fastest path. Ideal for retail banking branches.

Azure Tenant

Dedicated instance in your Azure environment. Full data sovereignty. MACC eligible.

On-Premise

Air-gapped for central banks and institutions requiring complete data isolation.

Hybrid

Edge processing in-branch, analytics centralized. Local speed meets multi-branch visibility.

See Your Branch Clearly

Every unrecognized VIP client is a missed revenue moment. Every idle teller during peak hours is lost efficiency. Physical intelligence makes the invisible visible.