The Skill Store
Describe what you want in plain English. The Skill Store builds it into a working AI skill — no code required.
From Insights to Actions.
"When a VIP customer enters the luxury section and spends more than 3 minutes browsing, notify the nearest sales associate with their visit history and suggest premium product recommendations."
Skill Generated Successfully
I've created a CX Operator skill with 1 trigger, 2 conditions, and 3 actions. Review the configuration on the right.
VIP Premium Engagement
VIP profile detected in luxury zone
Dwell time > 3 min in zone
Visit count ≥ 2 (returning VIP)
1. Alert nearest associate (push)
2. Attach visit history + preferences
3. Suggest premium recommendations
Three Ways to Add Skills
Pre-built skills deploy in minutes. Natural language creation for non-technical users. MCP development for deep integration.
Pre-Built Skills
Unlimited skills out of the box. Toggle on, configure thresholds, and deploy. Industry-optimized via the Template Engine.
Natural Language Creation
Describe what you want in plain English. The Skill Store generates a working skill module automatically. No code required.
"When a visitor spends more than 5 minutes in the luxury section, notify the nearest associate with their visit history and suggest premium options."
MCP Development
Build deep integrations with the Model Context Protocol. Full API access for custom skill development by integrators and partners.
Unlimited Skills Library
Browse skills by Operator. Each skill is a self-contained capability module — enabled, disabled, or customized per deployment.
Sales
Identifies purchase intent from behavior patterns and triggers revenue actions
Reception
Manages greetings, wayfinding, and first-impression experience
Support
Detects frustration signals and routes to resolution
Upsell
Cross-references purchase history with current behavior for suggestions
Tour Guide
Provides guided experiences based on visitor profile and interests
Q&A
Answers visitor questions through AI Chat with spatial awareness
Staffing
Monitors real-time demand vs. staff coverage and recommends reallocation
Demand Forecast
Predicts upcoming volume spikes from historical patterns
SLA Monitor
Tracks service delivery against committed SLAs and escalates before breach
Resource Optimization
Balances equipment, space, and utility usage against demand
Maintenance
Detects equipment issues and schedules preventive maintenance
Throughput
Optimizes flow through bottleneck points like entries and counters
Access Control
Monitors zone entry against authorization rules and responds to violations
Incident Documentation
Automatically captures full context chain for any compliance event
Regulatory Audit
Continuously generates compliance docs against configured frameworks
Hygiene Monitor
Tracks cleanliness schedules, handwash compliance, and facility condition
Safety Escalation
Detects safety hazards and triggers graduated response protocols
Watchlist
Monitors for flagged individuals with configurable response protocols
The Template Engine
Same skills. Industry-specific labels. The Template Engine adapts terminology, Operator skill labels, and data view names to match each vertical.
One platform. Nine industry configurations. Day-one relevance — no customization needed.
Manufacturing & Industrial
Your ERP knows what was produced. Your MES knows what should be produced. Skills tell the AI Operators what to do about what's actually happening — right now, on the floor.
Line Throughput Analysis
Station-by-station measurement of actual cycle time, worker dwell, and handoff delays. Theoretical cycle time is not actual cycle time — this skill closes the delta.
Continuous PPE Monitoring
Hard hats, safety vests, protective eyewear — monitored continuously at restricted zone entries. Violations trigger instant alerts to safety officers with timestamp, zone, and anonymized ID.
Loading Dock Optimization
Bay-by-bay tracking of vehicle arrival, dwell, and departure. Real-time queue depth and automatic alerts when a bay exceeds its SLA — applied to your most expensive logistics chokepoint.
"When a worker enters the welding zone without a hard hat or safety goggles, immediately alert the shift supervisor and log a compliance event. If the same zone has 3+ violations in one shift, escalate to EHS manager."
Skill Generated
Compliance Operator skill with 1 trigger, 2 conditions, 3 actions, and 1 escalation rule.
PPE Zone Enforcement
ComplianceWorker enters welding zone
Missing hard hat OR safety goggles
Alert shift supervisor (push)
Log compliance event + zone + timestamp
3+ violations/shift → EHS Manager alert
Configure Every Skill, Your Way
Every skill has sensitivity controls, rate limits, trigger thresholds, and industry-specific adaptations. Enable or disable per deployment. The Template Engine handles the rest.
Sales Skill
CX OperatorExample Output
Staff tablet: "Visitor 3rd visit, 8 min in accessories — approach with personalized recommendation"
Extend Your Intelligence
Unlimited skills. Create any capability in plain English. The Skill Store ensures your platform evolves as fast as your business.