العربية Book a Walkthrough

Physical Intelligence. Designed and made in the UAE.

AI that understands your physical world.

A queue is building. A car is running late. A check was skipped. Pulses spots it as it happens and alerts your team.

Book a Walkthrough

Designed and made in the UAE · On Microsoft Marketplace

For after-sales, before customers call.

Car 7 has waited 40 minutes for a free bay.

For inspection centres.

Brake check seen. Lights check missing.

For service centres, before complaints arrive.

Same counter. Second visit today.

Pulses Vision

What is Pulses

Pulses.ai is a UAE-born Physical Intelligence company. Pulses Vision Devices count queues, time cars and check steps, on the device. Pulses OS shows live waits, stage times and alerts. Your team or AI Operators act on each alert, with your approval.

The problem

Today, you hear about it afterwards.

From a complaint, a recording or an end-of-day report.

  • Untimed waits

    The ticket logs the service, not the wait.

  • Skipped checkpoints

    A skipped checkpoint shows up at audit, not in the lane.

  • Late cars

    A late car shows up when the customer calls.

  • Rosters guessed

    Shifts follow habit, not the morning rush.

Use cases

Spotted live. Sent to your team.

Five examples. Pick yours.

For after-sales, before customers call.

Car 7 has waited 40 minutes for a free bay.

Pulses OS knows each car's stage, the bay it needs, and how long it has been there.

At AGMC, ~15% more service-lane throughput

Published by Microsoft, 2023

Your advisor gets the late-car alert

What it spots

  • Each car's bay, live
  • Each stage against target
  • Late cars, flagged to advisors

For inspection centres.

Brake check seen. Lights check missing.

Pulses OS matches what Vision sees in the lane to the checks this vehicle type requires, and to its past inspections, so the inspector knows what's left before it leaves.

Your inspector decides

What it spots

  • Each checkpoint, done or skipped
  • Both stages timed
  • Findings queued for the inspector

For service centres, before complaints arrive.

Same counter. Second visit today.

Pulses OS sees who came back for the same service, and which service keeps bringing them back.

The supervisor gets the counter alert

What it spots

  • Wait at each counter, live
  • Busy hours, to add staff
  • Idle counters, live

For testing centres.

Right desk. Right moment. Fair exam.

Pulses OS knows the session is running and which desks are seated, so invigilators go only to the desk that needs them.

Your staff decide on each alert

What it spots

  • Alerts by desk, live
  • Each desk: active, flagged, empty
  • Halls where alerts cluster

For luxury pools.

Towels out, towels back, by cabana.

Pulses OS weighs what went out against what came back while the shift is still running.

Reviewers confirm each alert first

What it spots

  • Alert at the exit line
  • Issued versus returned, live
  • Each cabana, each shift

How it works

One queue, three steps.

  1. SeePulses Vision Devices

    Pulses Vision counts the people waiting at counter 2.

  2. UnderstandPulses OS

    Pulses reads the room.

    Serve more. Spend less. Stay compliant.

    • 14 waiting
    • 2 counters closed
    • Line growing faster than it moves
    • 5 back for the same service
  3. ActAI Operators and your team

    An AI Operator alerts your supervisor to open counter 3.

Pulses OS

Three pillars. One loop.

Queues, bays and checks: seen, weighed, then sent to your team.

Experience and revenue

Waits and repeat visits, counter by counter.

  • Queues
  • Repeat visits
  • Showroom visits

Operations and SLAs

Each car's stage and bay, against target.

  • Car stages
  • Free bays
  • Towels out and back

Standards and security

Each check, done or missing, lane by lane.

  • Inspection checks
  • Exam desks
  • Second car at the gate
Pulses OS

Example from Pulses CX Pulses Ops Pulses Compliance

01SeePulses Vision Devices

Pulses CX

Counter 209:12

Visitor served

6 min at the counter

Pulses Ops

Car 710:05

  1. Check-in
  2. Waiting
  3. Bay
  4. Ready

Waiting for a free bay

Pulses Compliance

Lane 2Inspection

  • BrakesSeen
  • LightsMissing
  • TyresSeen

02UnderstandPulses OS

Pulses CX

Counter 211:40

Back for the same service

Second visit today

Pulses Ops

Car 7 · waitingTarget 20 min

40 min

Bay 5 is free

Pulses Compliance

Lane 25 of 6 done

Lights check missing

Car still in the lane

03ActAI Operators and your team

Pulses CX

AI Operator

Alert the supervisor at counter 2?

Supervisor alerted

Pulses Ops

AI Operator

Flag car 7 to the service advisor?

Advisor alerted

Pulses Compliance

AI Operator

Alert the inspector in lane 2?

Inspector alerted

Across sites

Al Barsha: 22 waiting, 2 counters open. Deira: quiet.

  • Al Barsha22 waiting

    2 counters open

  • DeiraQuiet

    3 waiting, 4 counters open

Explore Pulses OS

Your existing systems

Works with your CCTV.

Your CCTV Your CCTV records the hall. Pulses Vision Pulses Vision times the counter queue. Pulses OS 14 waiting Line growing faster than it moves

The Pulses Appliance can process your CCTV feeds on your site.

  • Keep what you have

  • Accuracy where it counts

  • Alerts to your security team

Four devices. One platform.

Each built for a different place.

Which device fits?

Two questions. A Coverage Design survey sets the final schedule.

Where will it work?
What should it measure?

A starting point. A Coverage Design survey sets the final schedule.

Book a Walkthrough

Pulses OS

Waits building now

Stages slipping

Checks skipped today

Busy hours by zone

Anonymous data

Video is processed on the device

The supervisor gets the counter alert

Privacy by design

Insights, not images.

Processed on the device. What leaves is anonymous data, not video.

Where evidence is kept, it stays on your site, under your rules.

150 million+ journeys counted across Pulses deployments

A journey is one person's visit, counted anonymously.

Anonymous platform total

Common questions

What is Physical Intelligence?

AI that understands physical spaces, like a queue or a late car.

Does video leave our site?

Vision Devices send anonymous data, not video. Video streams are not sent to the cloud.

Do we replace our CCTV?

No. Pulses works alongside it, and the Pulses Appliance can process its feeds on site.

Where can Pulses run?

Pulses Cloud, your Azure tenant, or a Pulses Appliance on site.

How do we start?

With a walkthrough. A Coverage Design survey then sets the device schedule.

Customers and technology

At work across the UAE

Deployed at

  • RTA
  • Dubai Police
  • ADNEC
  • Department of Culture and Tourism – Abu Dhabi
  • Yas Marina Circuit
  • Open Masters Games Abu Dhabi
  • BMW AGMC
  • etisalat by e&

Built on

  • Microsoft
  • NVIDIA
  • Available on Microsoft Marketplace

See it on your own queues.

We walk your site and pick the first lane.

Play the Film