Showcase · Service centres

Know how every visit really went.

For service authorities and branch networks: the whole visit, from the door, to the counter, and out again.

Private by design
Processing happens on the device
No photo is ever stored

What this is

Pulses: AI that understands your physical world.

Pulses.ai builds Physical Intelligence for enterprises and government: edge-AI Vision Devices, designed and made in the UAE, that turn physical spaces — venues, stations, showrooms, service centers — into live, actionable insight. All processing happens on the device; only anonymous metadata leaves. See. Understand. Act.

For service centres: complaints arrive after the visit.

See
Pulses Vision on the ceiling
Understand
Every zone and counter, understood
Act
Bad visits flagged for review

A visitor waiting alone on a bench, seen from behind, with the service counters out of focus

The problem

The complaint arrives after the visit.

Service centres measure tickets and transactions. People come in. They move around. They wait. Then they leave.

The wait nobody measures.
Tickets show when a service ended. They do not show where people waited, or for how long.
The visit that went badly.
You hear about it when the complaint arrives, not when it happened.

How it works

The whole visit, zone by zone, counter by counter.

01
The whole visit
From the door, to the counter, and out again. People come in, move between services, wait, and leave; Pulses Vision Devices understand the visit as it happens, on the device.
02
Every zone, every counter
Every zone and every counter counted on its own: which were busy, which were idle, the path people took between services, where they waited and for how long, who was new and who came back.
03
Flagged for review
When a visit goes badly, it is flagged. The team reviews it the next day, against the standard the centre sets.