Showcase · Automotive after-sales
Every vehicle, every stage. No gates.
For dealer groups and after-sales teams: see where every car is, from drop-off to handover, and move more cars through the same service lanes.
- No gates or barriers
- Nothing fitted to the car
- Plates masked on screen
What this is
Pulses: AI that understands your physical world.
Pulses.ai builds Physical Intelligence for enterprises and government: edge-AI Vision Devices, designed and made in the UAE, that turn physical spaces — venues, stations, showrooms, service centers — into live, actionable insight. All processing happens on the device; only anonymous metadata leaves. See. Understand. Act.
For after-sales teams: nobody sees the whole day.
- See
Pulses Vision above every lane
- Understand
Every stage timed against target
- Act
Late cars flagged early
The service day
One promise. A whole day behind it.
A service centre runs on one promise to the customer: the car will be ready when you said it would be. Behind that promise sit drop-off, reception, workshop bays, quality checks, the wash and several parking areas.
Once a car is through the door it moves between all of them, and nobody sees the whole day at once. Service advisors spend time looking for cars. A bay that runs late is noticed when the customer calls, not before.
Gates and barriers are the usual answer, and they slow the lane they are meant to measure.
How it works
Three moves, from arrival to handover.
No gates, no barriers and nothing fitted to the car. The service centre becomes one live picture.
-
01Recognised on arrival
Pulses Vision Devices recognise each vehicle as it drives in. No gate, no barrier, no tag on the car. Recognition runs on the device; plates are masked on screen.
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02Followed through every stage
Reception, workshop bay, quality check, wash, parking, handover: each stage is timed against its own target, for every vehicle.
-
03Acted on before it is late
Vehicles running over their stage target are flagged to the service team, and each service lane's performance is visible across the day.
The film
The service day, in one minute.
From the moment a car arrives to the moment it is handed back.
The film is on its way. Check back soon.
Scenes and product screens in the film are illustrative.
The product
What the service team sees.
Three views in Pulses OS, from the whole site down to a single car.
Live Site
Every vehicle in every zone, live.
- The whole site on one floor plan
- How many cars are in each stage right now
- The vehicles running over their stage target
Vehicle Journey
One car, from arrival to handover.
- Time in each stage against its target
- Where the car is now
- Every stage event, in order
Service-Lane Performance
Which lane is running late, while there is still time to act.
- Time in stage against target, per lane
- The vehicles over target
- The day, hour by hour
Screens show illustrative data for a service centre in Dubai. Plates are masked.
The result
At AGMC,
~15%
more service-lane throughput
Published by Microsoft, 2023
Next step
See it on your own service lanes.
Book a walkthrough and we will show you how every vehicle is followed, from arrival to handover, in a service centre like yours.
Or go to pulses.ai/demo
This page: pulses.ai/showcases/automotive-service
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